Discuss (native Odoo)
Futuh uses the native Discuss module from Odoo Community 19 without specific modifications.
How it integrates with Futuh
Section titled “How it integrates with Futuh”Discuss is the channel where Silvio, Futuh’s conversational assistant, handles the team’s quick queries. When you mention Silvio in a channel or write to him via direct message, his reply arrives as a regular message within the Discuss thread. [VERIFY: confirm whether the public Live Chat for website visitors also goes through Discuss or uses a separate channel].